With cyber security threats at an all time high, it’s crazy to think that this is still seen as solely an IT issue. We look at why this needs to change.
Supporting the contact centre to deliver better customer experiences
Blog
With support of your Unified Communications environment, the contact centre can deliver a better customer experience with Nexon Absolute.
What’s driving your modern workplace?
Blog
Conversations are beginning to shift from building a modern workplace to creating digital workspaces where employees have access to the tools they need, securely, through the one platform.
Data Recovery Objectives. What are they and why are they so important?
Blog
Backing up data is a vital function of daily IT operations. Data is, after all, the lifeblood of your digital organisation. Even if your business is not directly involved in the digital industry, if you use systems in your business, you need to backup the data your organisation creates.
What does downtime cost your business?
Blog
Calculating the cost of downtime is not complex, as you can attribute direct costs to each hour of downtime by calculating the loss in revenue, the loss in productivity and the cost to recover. However, it is not straightforward either, as there are intangible costs like the impact on brand reputation which you need to consider.
Mitigating business risks – what do you protect first?
Blog
A robust disaster recovery plan is a business essential for operating in today’s always-on online world.
