The Nexon Story

Who we are and what we do

The Nexon Story Who we are and what we do

Nexon combines a uniquely broad suite of digital solutions, with an industry-leading customer care model.

Pointedly structured and culturally driven to deliver the highest standards of responsiveness, competency and transparency. Our integrated digital solutions empower clients to move ahead of the needs of the business, achieving both short term wins and long-term success.

Efficient people and processes that can contribute to growth, profitability, agility and scale – without friction, is the mid-market and enterprise ideal.

Nexon delivers a responsive, high-expertise service that designs and delivers to this ideal. Our broad range of tools and deep expertise across technology lines fills resource gaps, automates repetitive tasks, systemises important processes and builds specialist solutions.

The result is fast ROI, productivity increases, integrated, fit-for-purpose systems, and a future-focus that perpetually optimises and enhances your environment.

Nexon has grown by building capability that meets client demand. From ISP to voice-over-IP to the industry’s most comprehensive, integrated digital offering, Nexon is attuned to the market need like no other consultancy. We continue to grow and develop new solutions, but have retained a structure and change methodology that guarantees excellence.

But we don’t just bring digital expertise, we bring understanding, flexibility, lateral thinking, high levels of competence and communication. And we bring passion – for seeing our clients achieve, grow and prosper.

Our customer care model is what sets us apart, and sees clients stay with us not for years, but for decades. Our high-touch delivery and broad capability empowers and equips clients to keep moving forward with the needs of the business.

Nexon's Values Our values and actions make Nexon who we are today which is why we choose to amplify our values in every interaction.

Nexon's Values

Our values and actions make Nexon who we are today which is why we choose to amplify our values in every interaction.

Our History

  • 2021
    Solutions expanded to AI and analytics, Enterprise Service Management and DevOps practices
    Formal change management office and offering introduced - equipping the business with the ability to drive transformation and adoption by end users, supporting our clients’ investments in modernising their environments
  • 2019
    EQT invests a majority share in Nexon. The move provided Nexon with the financial backing to ensure future growth. Aligned values ensured the vision and culture of the business remain.
    Adopted a formal board
  • 2018
    Connected into public clouds to boost capability and meet client demand
  • 2013
    Advisory and consulting part of the business launches using the Microsoft Dynamics suite of products
  • 2010
    Built the Nexon private cloud in response to the emerging trend and need in the market
  • 2003
    Took a chance and became an early adopter of VoIP
  • 2000
    At the end of the .com era, Barry and Charles Assaf acquire Asia Online and form Nexon as an ISP

Nexon by the numbers

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Awards

2023

SentinelOne ANZ Partner of the Year

2023

Genesys Australian Partner of the Year

2022

Alcatel Lucent Enterprise Vertical Growth Award

2022

Genesys Partner of the Year

2021

Veeam VCSP Partner of the Year

2021

Genesys’ APAC Emerging Partner of the Year award 2021

2021

CRN Impact - Modernising infrastructure award

2021

Valo Solutions Customer Success Story Winner for APAC

2020

Alcatel-Lucent Enterprise Accredited Business Partner 2020

2019

Alcatel Lucent Enterprise Best Vertical Partner 2019

2019

NetApp Partner Awards Australia and New Zealand – 2019 Cloud Provider of the Year

2019

NetApp Partner Awards Australia and New Zealand – 2019 Data Visionary of the Year

2017

Alcatel-Lucent Enterprise APAC Award – 2016 Best Partner of the Year (Cloud)

2016

Optus Wholesale - 2016 Innovating for Excellence Award

2016

NetApp Insight - 2016 Tech Team Award

2016

Veeam ProPartner of the Year – 2015 Australian Cloud and Service Provider of the Year

2016

Alcatel-Lucent Enterprise APAC – 2015 Best Partner of the Year (Cloud)

2015

NetApp Partner Award – 2015 NetApp Outstanding Cloud Initiative

2015

NetApp - 2015 Innovation Award (Pioneer Category)

2015

ARN ICT Industry Award – 2015 Best Telecommunications Initiative

2014

ARN ICT Industry Award - 2014 Telecommunications Reseller of the Year

2007

Inaugural 2007 ARN IT Awards - Corporate Reseller of the Year

Nexon Description here

Our approach

At Nexon we take an end-to-end approach. We are transparent, collaborative and provide you with integrated solutions that work across your business.

This enables you to win back time and resources internally, and also gives you peace of mind.

We take the time to understand your business strategy, processes, current technology and goals. Then we create technology solutions that are aligned with your business, so you can work smarter.

We provide specialist technology and customised solutions that will solve your business problems.

At Nexon we work with you collaboratively – supporting you with a unique customer care model that is human, flexible, responsive and accountable. This ensures you receive the best solution, service and business efficiency.

CSR

The care demonstrated by our commitment to the highest standards of responsiveness, competency and transparency in every customer interaction extends to both our team, our community and our planet.

As a part of our commitment, we have established a Corporate Social Responsibility committee to ensure ‘how’ we give back to the community remains top priority. The committee is responsible for three key areas:

AAs a part the People category the committee recently launched Passionate Leave at Nexon – enabling our team members to dedicate a day to give back to their community.

We partner with For Purpose clients, contributing to major fund-raising events as well as make regular donations.

Our certifications

ISO 27001
ISO/IEC 27001:2013
Provision of Information and Communication Technology (ICT) Solutions and Support Services
ISO 9001
ISO 9001:2015
Quality Management Systems
ISO 14001
ISO 14001:2015
Environmental Management
ISO 45001
ISO 45001:2018
Occupational Health and Safety
CREST Penetration Tester
Defence Industry Security Program (DISP) member​

Australian Government Contracts

NSW
SCM 0020
NSW ICT Services Scheme
BUY NSW
NSW Local Government LGP​
QLD

Department of Housing and Public Works

Queensland Health

Department of Communities Housing and Digital Economy

ICT Specialist Consultancy Services, QLD

ICT Managed Services, QLD

QLD : Local BUY

NSW
eServices – VIC ICT Professional Services
MAV
SA

SA – eProjects

WA
WALGA
TAS
Information and Communication Technology Hardware – C150
Federal
Federal DTA Marketplaces​

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