Customer-centric businesses are taking shape very quickly and it is especially evident in an increasingly complexed environment.
Managing increased customer expectations, intensified competition, maintaining governance and compliance, getting ahead of the technology game are essentials.
With the right business applications comes the opportunity to manage today and tomorrow’s business challenges. More than ever, businesses require an integrated strategy along with the right I.T. infrastructure, helping businesses achieve their goals.
Best of breed business software solutions
With over 30 years of software implementation experience, Nexon works with businesses across the industries, not-for-profits and governmental departments implementing business management and operational processes solutions that helped them improve business outcomes.
Nexon provides the very best in business software solutions and business software support to companies and organisations throughout Australia.
Nexon prides itself on its ability to keep up with new and emerging technologies, and using its deep experience, knowledge and expertise to improve business productivity and efficiencies.
Customer Relationship Management
Companies have long emphasised customer touchpoint.
Deploying a robust Customer Relationship Management (CRM) and having a single view of customer enables you to foster closer and strong engagements with customers, enhance employee productivity and lead to business growth.
Nexon offers Microsoft Dynamics CRM as a flexible, powerful business solution for your customer relationship management. Our expertise in deploying class leading business solutions on the Microsoft Dynamics CRM platform can help your business to reduce costs and increase profitability by organising and automating business processes. This deployment will help you nurture customer satisfaction and loyalty and significantly improve your revenue performance.
Our implementation of Microsoft Dynamics CRM provides many benefits to your business including:
Interoperability with Microsoft Outlook, Office 365 and Skype for Business.
As an office 365 user, you can streamline your work processes by integrating Dynamics CRM with your everyday Microsoft applications seamlessly.
Customisable workspaces and automations for all divisions within your business.
Our experts can customise Dynamics CRM in accordance to your business requirements, whether it is online, on-premises or in the cloud, we support you through the change or upgrade of your CRM platform.
Integration with Nexon Absolute
Skype for Business.
Take the advantage of a comprehensive unified communications experience with the integration of Nexon Absolute Skype for Business in your Dynamics CRM system. Inbound/outbound calls with a simple click, track lead & opportunity management effectively.
Enterprise Resource Management
Integrating internal and external information across the entire organisation, Microsoft Dynamics GP helps you bring all your back office functions like finance, inventory, and operations together onto one single system.
You can be very confident in selecting Microsoft Dynamics GP as your ERP system; it is a proven ERP solution with over 40,000 companies worldwide using Dynamics GP. In Australia this popular mid-market solution is used by a diverse range of organisations from financial services and property maintenance to public sector and not-for-profit. Nexon has been implementing financial solutions with Dynamics GP for over 30 years and our team of certified Microsoft consultants have broad industry experience and a depth of knowledge to help ensure you receive maximum benefit from your ERP investment.
This solution enables the flow of information between business areas based on a common approach. Dynamics GP is an ERP solution that is flexible, configurable and designed to grow with your needs.
We offer Microsoft-based solutions that can:
Integrate all core business applications across your entire business regardless of location. Therefore, minimising information silos and eliminating potential disruptions.
Bring a common approach to reporting now made easy or a single source of truth to better decision-making based on information from the entire business.
Allow you to access the latest information across your desktop, laptop and mobile devices, regardless of your location, time of day, etc.
Encourage greater use by your organisation with its simple, straightforward and modular design, ensuring that you only use and pay for what you need.
See how Dynamics GP could improve your business as it does for our customers by contacting us today.
Operations and Field Service Management
Nexon’s Field Service Management solution helps companies in the field service industry manage installation, maintenance and repair processes more profitably.
Start delivering a complete Field Service Management solution for your customers by leveraging the capabilities of Dynamics 365 for Field Service.
We provide you guidance on how to use and integrate this technology, such as:
Introduction to Field Service
Generalised Concepts of Field Service
Integration and Extensions