Cerebral Palsy Alliance (CPA) is one such organisation that has embarked on a digital transformation journey, by 2020, to improve the services it provides for people and families living with cerebral palsy, autism, motor neuron disease and other complex neurological and physical disabilities.
The non-profit turned to Nexon to transform the performance of its operations, infrastructure, unified communications and network to support their journey.
The challenge
Established in 1945, Cerebral Palsy Alliance (CPA) provides a comprehensive range of neurological and physical services tailored to its client’s needs.
Since then, CPA has undergone significant growth with the extension of its accommodation and respite centres under its Group Homes project.
The Group Homes project has taken CPA’s number of sites from 55 to over 100, supporting around 500 clients. In addition, the project introduced more than 560 new carers, support workers, team leaders and managers in just three months, increasing its number of full-time and casual employees to approximately 1,800.
This rapid growth exposed limitations in their legacy technology, siloed systems and network capacity. For CPA, operating efficiently and cost-effectively is important to delivering impactful services. They needed a solution that would provide the agility to scale, support their increasingly mobile workforce, and improve service delivery across all sites. This highlighted the need for a major digital transformation to support their long-term mission.
The solution
After conducting a competitive process and reviewing a number of different solutions in the market, Cerebral Palsy Alliance selected Nexon for its innovative, scalable and future oriented managed solution.
Nexon implemented a number of solutions that has allowed CPA to be scalable and future oriented.
- Network Modernisation: The network infrastructure was upgraded from dial-up to ADSL, then to high-speed fibre and SD-WAN, to support the growing demand for digital services.
- Cloud-First Strategy and Unified Communication: A cloud-first infrastructure was implemented, along with unified communication solutions. This enabled seamless collaboration across remote and on-site teams that led to improved service delivery and enhanced.
The benefits
Through this ongoing partnership, Cerebral Palsy Alliance has been seeing immediate and long-term results. Cloud-first platforms reduced operating costs by 30% while enhancing the security and efficiency of their systems.
But the transformation goes beyond cost savings and security. Looking ahead, CPA is exploring emerging innovations like artificial intelligence, cybersecurity, and intelligent automation, with guidance from AAA. These advancements will empower their teams to focus on what matters most: improving the lives of the people they serve.
How can we help you achieve similar success?
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