Cerebral Palsy Alliance (CPA) is one such organisation that has embarked on a digital transformation journey, by 2020, to improve the services it provides for people and families living with cerebral palsy, autism, motor neuron disease and other complex neurological and physical disabilities.
The non-profit turned to Nexon to transform the performance of its operations, infrastructure, unified communications and network to support their journey.
Challenged by Aging Technology
Established in 1945, Cerebral Palsy Alliance (CPA) provides a comprehensive range of neurological and physical services tailored to its client’s needs.
Since then, CPA has undergone significant growth with the extension of its accommodation and respite centres under its Group Homes project.
The Group Homes project has taken CPA’s number of sites from 55 to over 100, supporting around 500 clients. In addition, the project introduced more than 560 new carers, support workers, team leaders and managers in just three months, increasing its number of full-time and casual employees to approximately 1,800.
To support this rapid growth, CPA needed to overhaul its operations, infrastructure unified communications and network to address both aging technology and siloed systems that were not geared to supporting the business, its customers and their strategic plans. The non-profit had also significantly outgrown its network capacity and faced limitations in supporting its mobile workforce, particularly those in remote locations.
Nexon implemented a number of solutions that has allowed CPA to be scalable and future oriented.
With an enhanced and high performance network, cloud-based unified communications and 24/7 managed support, CPA were able to transform their business.
It’s about reliability, security and availability of the network. The redundancy and levels of growth that Nexon has built into the network is far beyond what we had previously..Dru von Drehnen
CIO, Cerebral Palsy Alliance