Nexon Asia Pacific and AWS in partnership – elevating CX and inspiring innovation together


Leading provider of managed services, Nexon Asia Pacific continues to grow their relationship as an Advanced Tier Services Partner with Amazon Web Services (AWS).

This long-term collaboration brings a long and established track record of providing trained and certified technical experts to modernise and optimise services and enable the future proofing of applications, digital solutions and Cloud based infrastructure across the Nexon client base.

The relationship with AWS has been further bolstered following the acquisition of Computer Systems Australia (CSA), bringing extended accomplishments and expertise as a strategic partner.

The team worked together with the University of Newcastle to drive technology-led innovation encompassing a range of digital capabilities, foundational functions and technologies across their operations.

Our partnership with AWS continues to provide our clients with the ability to innovate and transform their organisations. By migrating to the cloud, modernising and developing cloud native applications,  our customers can take products and services to market faster and to reduce operational costs.

Elliot Jurd, General Manager of Cloud, Nexon

Offering significant expertise in the realm of Customer Experience (CX) technologies and deep industry experience in Contact Centres, Nexon’s partnership with Genesys offers clients an all-in-one CX platform built on AWS.

As a leading workplace relations specialist with over 500+ agents managing in-bound helpline enquiries, creating robust multi-channel customer experiences matters. Through reliable and feature rich contact centre technology enabled through Genesys Cloud hosted on AWS, we have transformed operations and evolved experiences with agility and confidence.

Scott de Mestre, Head of Security and Infrastructure, Employsure

The relationship between AWS and Nexon continues to evolve, providing customers with a trusted delivery partner matched with the ability to innovate safely, securely, and at-pace.

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