SYDNEY AUSTRALIA, 2 February, 2023
Nexon Asia Pacific (Nexon), today announced it has signed a multi-year agreement to provide managed IT services to ASX listed Region (ASX: RGN) enabling the business to proactively manage its expanding diversified shopping centres portfolio within Australia.
The strategic agreement will see Nexon deliver a cloud-based solution to Region, that will streamline, automate and integrate end-to-end business processes to drive efficiencies across its technology architecture and applications. Having recently rebranded from SCA Property Group to Region and with a portfolio comprising 104 assets under management, Nexon’s offerings will deliver long-term sustainability to Region’s growing business.
Independent consulting partner, State of Matter, managed the tender process and in conjunction with Region conducted a series of co-design discovery workshops for Nexon to better understand the current challenges faced by the organisation in order to develop a support model that was aligned to the needs of the business.
The primary objective of the modernisation strategy will be to improve overall technology capabilities and provide an integrated employee experience through change management. Key to delivering this experience will be the implementation of a new intranet solution that will leverage Region’s modern workplace investments in Microsoft 365. Creating secure and connected workspaces to align teams across the business divisions and empower users to collaborate more effectively, remove the risks of ad-hoc information exchange with automated governance and reduce information silos are just some of the improvements Region expects to see initially.
Nexon will be instrumental in delivering end-to-end services which will include the service desk, managed network, telephony and infrastructure, and licensing. As Region scales, its technology will need to serve a larger user base, part of the strategy to support this will be the migration of legacy on-premise enterprise resource planning (ERP) and spreadsheet-based solutions to a simplified suite of line-of-business and productivity applications.
The new digital operating model will also enable Nexon to serve as an extension of Region’s IT operations function, including a Virtual CIO role supporting its 80+ employees and standardising the environment across their Australia-wide footprint. This will allow Region to maintain a simple, effective and efficient technology landscape with Nexon charged to identify technology solutions that are fit for purpose.
“We are excited that Nexon has been entrusted with a digital modernisation project of such unprecedented scale and importance,” said Barry Assaf, Managing Director, Nexon Asia Pacific. “Region has recognised that value increasingly lies within data and information flows and this is an opportunity for us to apply our deep industry and technology expertise in assisting them to develop and implement a future state operating model.
“Nexon is passionate about entering into customer engagement in an advisory role, from the beginning our relationship with Region has been through consultation and discovery together. We are very much looking forward to bringing digital innovation to their business through the roll-out of multiple services including a new intranet, with an organisational change management program to drive a successful outcome. We share a common value of driving change through innovation and having already commenced working with Region to transform its document management and business intelligence tools, the potential of what we can accomplish as a team is already evident.”
Region Group (ASX: RGN) owns and manages 104 convenience-based retail properties valued at $4,955.3 million*. Region’s portfolio is benefits from long-term leases to Woolworths Group Limited and Coles Group Limited, which act as an anchor tenant at most properties. Region’s strategy is to deliver defensive, resilient cashflows to support secure and going long-term distributions to Unitholders. Region delivers its strategy through its purpose: “Supporting better communities through life’s essentials”. Visit www.regiongroup.au