Connecting Health and People
Healthcare, as we know today, has become much more complexed than before. Both costs of healthcare and demands impose on the healthcare ecosystem have also risen quickly over the years.
The use of information and communication technologies are gaining momentum as healthcare service providers are moving to value-based care models.
Putting information back into the hands of those who need it. Using technology to transmit information to facilitate decision-making for best care outcome.
Improving healthcare and information accessibility. Leaving no one behind on health care and supporting community no matter where they are. Giving patients the care they want and need.
Operational efficiency in healthcare institutions and facilities. Streamlining patient, workflow processes and communications for better and improved care access.
Delivering health across the points of care
Healthcare system is changing rapidly and adapting to the evolving ecosystem is required with which care coordination, delivery capabilities will be tested across the continuum of care.
With importance placed on patient’s care experiences at every point of the system, health care service providers are looking at suitable technologies to harness their capabilities.
With increased proliferation of data breaches, healthcare providers are looking for ways to safely share and manage patients’ data and information in the system. Always looking out for any vulnerabilities and strengthening security postures become important.
Changes are plentiful in healthcare, from regulatory, legislative to demands. In the changing environment, healthcare providers need an enabler of organisational transformation to better operational effectiveness and dynamism to respond to market changes.
Building a sustainable healthcare practice that focuses on patients and their care outcome requires understanding their need, their journey and elivering a superior patient experience.
To build connected healthcare, operators will need to overcome operational challenges of costs, efficiency, regulatory compliance, optimising resource utility, and to have better visibility across the infrastructure.
Real-time communication and collaboration can affect care and treatment rendered to patients greatly. The ability to provide optimal communication anytime anywhere is vital to providing patients with the best care.
From the Nexon Blog
Nexon has recently formed a new partnership with cloud contact Centre provider Genesys Purecloud to extend its contact centre offering to mid-market customers looking to accelerate their transition to the cloud.