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  1. Blog

Nexon Blog

Category: Unified Communications

Contact Centre

Supporting the contact centre to deliver better customer experiences

Blog

Karina Aguilera /
2 October 2018 Unified Communications

With support of your Unified Communications environment, the contact centre can deliver a better customer experience with Nexon Absolute.

Contact CentreCustomer ExperienceUCUnified Communications
digital transformation

Key considerations for your digital transformation journey

Blog

Karina Aguilera /
22 August 2018 Digital Transformation, Unified Communications

‘Begin as you mean to go on’ is one of those catch phrases that captures the zeitgeist now and then. Never more so than at this cusp of digital transformation that we’re facing. And in particular, for businesses that want …

Digital TransformationUCUnified Communications

Streamline your communications with a unified strategy

Blog

Karina Aguilera /
15 August 2018 Digital Transformation, Unified Communications

The digital landscape in which we live and do business in, experiences constant change. New technologies come into play. The way we work becomes disrupted. New competitors emerge.  And a new generation of workers demand a workplace that is unified …

Digital TransformationUnified Communications

Customer experience is a powerful competitive advantage, how does yours stack up?

Blog

Nexon /
9 May 2016 Unified Communications

Competition in most industries and segments is getting hotter, and many small and medium businesses (SMB) are feeling it. We explore a few all too common scenarios of disjointed communications and some ideas on how to avoid them.

CollaborationCommunicationCustomer ExperienceSkype for BusinessUnified Communications

Skype for Business vs Lync. Take note of these key benefits.

Blog

Nexon /
6 November 2015 Unified Communications

Skype for Business 2015 is certainly generating a lot of interest in the market place. What does it do that Lync 2013 did not do or did not do well? Find out more here.

LyncMicrosoftSkype chatSkype for BusinessSkype video

The evolution of Lync

Blog

Nexon /
15 September 2014 Unified Communications

Fifteen years ago, Microsoft launched MSN Messenger. Check out how this software has evolved to become today’s Microsoft Lync in this informative infographic.

CommunicationsLyncMicrosoftSkype for BusinessUnified Communications
nified Communications (UC) products including equipment, software and services are “those that facilitate the interactive use of multiple enterprise communications methods

Realising the potential of unified communications: you’ll never get there without integration

Blog

Nexon /
5 August 2014 Unified Communications

According to Gartner, Unified Communications (UC) products including equipment, software and services are “those that facilitate the interactive use of multiple enterprise communications methods”. Get the full picture in this blog!

CollaborationMobilitySkype for BusinessUnified Communications
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