Customer-centric businesses are taking shape very quickly and it is especially evident in an increasingly complex environment.
Managing increased customer expectations, intensified competition, maintaining governance and compliance, getting ahead of the technology game are essentials.
With the right business applications comes the opportunity to manage today and tomorrow's business challenges. More than ever, businesses require an integrated strategy along with the right I.T. infrastructure, helping businesses achieve their goals.
Nexon works with businesses across the industries, not-for-profits and governmental departments implementing business management and operational processes solutions that helped them improve outcomes.
Nexon provides the very best in business software solutions and business software support to companies and organisations throughout Australia.
Nexon prides itself on its ability to keep up with new and emerging technologies, and using its deep experience, knowledge and expertise to improve business productivity and efficiencies.
Next Generation Customer Relationship Management
Manage the relationships and processes that matter most to your business and engage with any stakeholder effectively. Available anywhere, on any device.
How can you manage and leverage meaningful stakeholder relationships across diverse groups in today’s competitive world?
In a complex digital world, your organisation needs to make individual connections with diverse stakeholder groups including customers, prospects, suppliers, members, employees, and other stakeholders. That’s why relationship management is a focus for many successful organisations.
That’s where Nexon’s Relationship Management delivers real value. With over 15 years of experience, we enable you to manage the relationships and processes that matter most to your business and engage with any stakeholder group effectively. Whether you need to attract prospects, engage and delight your customers, or manage memberships, contracts and compliance, we integrate systems that connect customers, products, people, and operations in meaningful ways.
Relationship Management with Dynamics 365
Nexon Relationship Management leverages Microsoft’s cloud-based Dynamics 365 platform which provides many benefits to your business including:
Interoperability with Microsoft Outlook, Office 365 and Microsoft Teams.
Customisable workspaces and automations for all divisions within your business.
Integration with Nexon Absolute Unified Communications
Enterprise Resource Management
Integrating internal and external information across the entire organisation, ERP helps you bring all your back office functions like finance, inventory, and operations together onto one single system.
More than accounting software, Dynamics ERP solutions help small to medium-sized businesses right through to large enterprises gain greater control over their financials, assets and operations.
By leveraging Nexon’s broader capabilities, you can extend the Microsoft Dynamics ERP platform with other Dynamics 365 solutions like sales and marketing or field service. Our offering can help you migrate from your legacy financial systems and give you a platform to build on as your business grows.
We offer Microsoft-based solutions that can:
Integrate all core business applications across your entire business regardless of location. Therefore, minimising information silos and eliminating potential disruptions.
Bring a common approach to reporting now made easy or a single source of truth to better decision-making based on information from the entire business.
Allow you to access the latest information across your desktop, laptop and mobile devices, regardless of your location, time of day, etc.
Encourage greater use by your organisation with its simple, straightforward and modular design, ensuring that you only use and pay for what you need.
See how Dynamics GP could improve your business as it does for our customers by contacting us today.
Operations and Field Service Management
Nexon’s Field Service Management solution helps companies in the field service industry manage installation, maintenance and repair processes more profitably.
Start delivering a complete Field Service Management solution for your customers by leveraging the capabilities of Dynamics 365 for Field Service.
We provide you guidance on how to use and integrate this technology, such as:
Introduction to Field Service
Generalised Concepts of Field Service
Integration and Extensions