Noosa Shire Council had to deliver an excellent user experience at every site, whether it was a council office, a public library or an aged-care facility, the council trusted Nexon to take the pressure off its internal staff and get the job done right.
The challenge
The council needed new telephony services, improved database management, a complex, multiple-site structure and the flexibility to expand.
The existing system was antiquated, with servers located in outdated computer rooms, with no climate control, running a complex jigsaw of old and new software that often fell three to five years behind new releases.
The solution
Transform the council into a more nimble, tech-savvy organisation and consider a solution that other councils were afraid to jump on the cloud.
The benefits
No equipment housed on premise, reducing maintenance and capital costs
Automatic backup and watertight disaster recovery
Unified communications
Guaranteed support 24/7 from expert staff
Automatic upgrades to the best industry standards
Data storage in dedicated data centres
Delivering all the ICT infrastructure they required, through the cloud, was a visionary concept. We now have an ICT environment that delivers much better scalability, availability and performance than previously possible.Justin Thomas
ICT Manager, Noosa Shire Council
Download the complete Noosa Shire Council Case Study
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