What is Geofencing and Why Should You Have It?

For field services businesses, geofencing is an enormously useful digital tool that can help to monitor and manage your workforce, drive better efficiency, create a productive environment and deliver better results for your customers.

For field services businesses, geofencing is an enormously useful digital tool that can help to monitor and manage your workforce, drive better efficiency, create a productive environment and deliver better results for your customers.

Better Together – Nexon & Veridian are a powerful duo delivering the future of UC&C

Unified Communications and Collaboration (UC&C) as a solution has changed drastically over the years.   As costs go down and ease of access goes up, the possibilities of UC&C’s capabilities widen exponentially. Businesses are able to communicate with customers and each other better and provide instant solutions from anywhere in the world. These capabilities better analyse data to optimise communications with solutions such as AI engineering, hyper automation and cloud-based systems. […]

The Unexpected Cost of Poor Customer Service

The lost sale is never desirable, but many organisations would see that as a one-off. However, in reality, each customer that is lost through poor customer service can cost a great deal more than that. It is for this reason that businesses need to take advantage of whatever tools they can to make customer service […]

Sick of The Paperwork? Ditch the Admin with Tradie-Friendly Technology

The typical tradesperson didn’t start their business to deal with administration, but it’s one of the biggest constraints on their ability to work. Research shows that one in four tradies have been forced to give up jobs because admin puts such a burden on their work. The work that they give up is not insignificant, […]

Get Ahead of The Competition With These Five Digital Tools

For organisations with field operations teams, digital tools are going to become a battleground, with those that embrace these capabilities are set to have a significant competitive advantage. As noted in a report by McKinsey: “Based on our experience, field organisations that transform themselves to capitalise on new technologies can generate significant gains in labour […]

Adopt the Essential 8 (ASD l ASC) as part of your cyber security strategy.

The dramatic events of the past two years have forced businesses to make remote working for staff a standard practice, rather than the occasional perk it was previously.  This focus on remote working has meant that companies have needed to invest time and money into upgrading their cyber security strategy.