How to combat global forces that impact local government

Local government agencies are facing increased demands on their resources and all because the world is “going global.” Ian goes through a different way to look at it, and how to be ready for anything.
The Contact Centre Blueprint for CX Best Practice

Effective contact centres are vital for the best possible CX. Learn how your organisation can provide value through intelligent omnichannel engagement.
Is every organisation a tech company?

Many of us have probably heard the following statement: “every organisation is a technology company”. But what exactly does that mean? In this blog we will explore why every organisation should consider this approach, how to get there and how to make sure your organisation stands out from the crowd. Today’s demands – customers’ expectations […]
Achieving speed to market with innovative digital solutions

Creating great customer experiences is at the core of every successful enterprise and government organisation. To achieve this, organisations need to innovate and continually improve their products, services, processes, and customer outcomes. Of course, being innovative and customer-focused is just one part of the puzzle. They need to be actioned in conjunction with agility and […]
Should we outsource our IT?

Outsourcing your IT doesn’t mean you lose control of your assets. With more IT resources at your fingertips, you can achieve your digital transformation initiatives faster. At Nexon, we help you to deliver and support end-to-end technology solutions.
New Year – New Beginnings – A security check list

As we kick into the beginning of a new financial year, planning is front of mind. The challenge of balancing strategy with tactics, inspiring innovation – and delivering business as usual is a continuous challenge.
The Pentester’s Guide to Weak Entry Points

Over 100 penetration testing engagements last year alone revealed consistently that there are 7 key weak points that most organisations demonstrate, at least in part. Dan Weis identifies these weak points, and how to fix them.
Tackling modern workforce challenges with your devices

Whether you’re trying to keep up with an increasing workforce or you’re transitioning to a hybrid model, you may have run into a few challenges along the way. Now more than ever before, employees are demanding seamless digital experiences and more flexibility. Delivering this is not only key to productivity, but it plays an important […]
Deploying applications with agility and speed without compromising on security

Although not a new concept to many, Zero Trust Security has been gathering speed in recent years. The acceleration of cloud adoption and multi-cloud environments fuelled by the pandemic and the shift to remote and hybrid work; connected devices; and cybersecurity threats have all contributed to bringing zero trust to the spotlight. There’s been an […]
Building Healthy Environments for Men & Boys – Men’s Health Week 2022

In a male-dominated industry, working toward gender parity and equity does not mean that we ignore Men – Men’s Health is important to us all.