Should we outsource our IT?

Blurred motion shot of mature businessman using a computer at work in a busy office

With many organisations across the globe moving away from traditional IT models to keep up with our fast-paced digital world, you might be taking a long hard look at how you do it. When it comes to outsourcing your IT, the power is in your hands. Below we break down the benefits of outsourcing and how you can do it in a way that aligns with your business goals.

Share the load

Outsourcing your IT doesn’t mean you lose control of your assets. It’s all about finding a technology partner who will collaborate with your business to do the leg work while you maintain clear visibility over your operations. The benefit of this is that it means you gain an extension of your team, freeing up your staff to focus on other important areas.

Accelerate digital transformation

With more IT resources at your fingertips, you can achieve your digital transformation initiatives faster. For example, you might outsource device lifecycle management to free up your internal team so they can focus on the more strategic areas of the business.

Choose an arrangement that suits your organisation

Technology that meets today’s needs is not an indicator of tomorrow’s success. Our digital consulting and managed services can help you and your team develop strategies, take full advantage of current and emerging technologies, and support day-to-day IT operations so you can remain focused on what matters most to your organisation.

Get access to specialists

Work with certified and highly skilled professionals that can help you lighten the workload using best practice management processes and industry-standard tools to ensure that you improve operations, while freeing up internal resources to focus on core business initiatives.

At Nexon we help you to deliver and support end-to-end technology solutions, reducing complexity while driving efficiency, freeing your time to innovate and drive digital transformation.

  • Device management – Remove the complexity of managing multiple devices for your organisation. We will provision, secure and support your mobile device fleet so that critical data is protected, costs are better managed, and user issues are resolved 24/7.
  • Managed application and hardware support – A multi-vendor technology stack provides a wide range of services to power your organisation but usually creates support and maintenance headaches for IT. Our Service Delivery Managers will provide a single point of contact and free your IT team to focus on strategic initiatives.
  • Managed service desk and end user support – For many organisations the rapid deployment of multiple best of breed apps is a driver of competitive advantage but has made apparent the need to provide consistent end-user support. Our 24/7 service desk is available to users via phone, email or online, and our experts are always on hand to own and resolve your user issues in a highly satisfactory way.

Do you want to find out more about achieving the right balance for your organisation? Get in touch with us today!

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