Craveable Brands

By leveraging cloud-managed networking and enhanced IT support, Craveable Brands powers secure, reliable connectivity across their restaurants nationwide.

Nexon Customer Success Story - Craveable Brands

As one of Australia’s leading food franchisors, Craveable Brands owns four loved Australian brands: Red Rooster, Oporto, Chicken Treat and Chargrill Charlie’s. Its franchise network supports over 400 small business owners and serves over 1 million customers weekly through a workforce of 12,500+ people.

When it came time to upgrade its technology foundation, Craveable chose to renew and strengthen its partnership with Nexon Asia Pacific and Cisco Meraki after a highly competitive tender process.

The challenge

Craveable Brands has experienced significant growth in recent years. However, this expansion has brought to light a series of challenges that have hindered the company’s ability to scale effectively and maintain operational efficiency. Some of the key challenges include:

  • Legacy IT limiting efficiency and support
  • Unpredictable costs from 4G backup
  • Need for improved security and reliability
  • Growing digital ordering and delivery

Download the complete case study

The solution

To overcome its IT challenges and support continued growth, Craveable Brands implemented a series of innovative solutions designed to enhance efficiency, security, and scalability. Key solutions deployed include:

The benefits

The deployment of these solutions resulted in several key outcomes that have significantly enhanced Craveable Brands’ operations and positioned the company for future success. These outcomes include:

For our telco, network and managed services, I expect a ‘set and forget’ partner. We just want everything working so we can focus on serving our customers. That’s what we get from Nexon.
Simon Revelman
CIO, Craveable Brands
Nexon is a Cisco Meraki Partner

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