Blog

Nexon “Just get it”

Share
Share
Share on facebook
Share on linkedin
blog_uniting_church

“We had been planning to replace our internal network infrastructure for some time however we did not believe the Infrastructure As A Service market providers were ready. Last year we began to see signs that perhaps it had moved to a point we could re-engage so we began the Request For Tender process with initial discussions based on our documented requirements. It was clear at the first meeting that Nexon understood what we were trying to do, the areas of concern we had around outsourcing and had a proven record in delivering for similar sized organisations. They won the tender which included well known providers in terms of client base however they could not offer the same package.

The design, build and implementation phases ran to schedule and budget, mostly due to the excellent working relationship the two companies have created. The project was managed professionally with on time reporting and well structured, efficient meetings, the benefit of which cannot be underestimated. To use a colloquial term, Nexon “just get it” when you sit down for a discussion on any area of infrastructure, Microsoft AD/Exchange, Security etc. and are supported by an excellent Technical Team who are willing to go beyond the basic requirement to ensure we get the right result.

We have been live for around 4 months and the support has been excellent while we bedded down our environment. The ongoing Account Management is at a level where you do not feel pushed to increase the capital expenditure although they keep you aware of anything that may interest or impact you as they know our business well enough to recommend.

The next developments for us will be around VOIP and Office 365 with Nexon well positioned to support us in both areas. I look forward to a long and beneficial relationship.”

The Uniting Church in Australia, Synod of NSW and the ACT

From John Carruthers, Head of Information Technology and Systems, Uniting Resources, ​The Uniting Church in Australia, Synod of NSW and the ACT.

Related articles

6th May, 2022 | Nexon Asia Pacific
Innovation and agility will be your secret weapon in 2022
In the latest budget announcements, the Australian government announced plans to bolster cyber security investments to accelerate digital programs and prioritise relief to support cyber spending. This move highlighted the critical nature of our threat landscape and the need to build a cyber security workforce to minimise and mitigate cyber threats nationally. The question remains, […]
2 minutes
4th May, 2022 | Nexon Asia Pacific
Why Analytics and AI are essential and valuable to your organisation
Analytics and AI have become a significant area for businesses in recent years with an IDC research reporting that Australian organisations “will spend $2 billion on artificial intelligence systems by the end of 2022”, the research also predicted that investments in AI by Australian organisations “will continue beyond 2022, and AI spending will reach more […]
3 minutes
11th April, 2022 | Nexon Asia Pacific
Drive meaningful interactions and improve user experience
As the world rapidly changes, so does technology and customer expectations. In an ever-evolving reality where everyone seems to be going in the fast lane, organisations need to follow suit and invest in technology that improves interactions with customers, as well as delivers impactful experiences for employees and stakeholders. When the subject is virtual agents […]
3 minutes

Whitepaper

Expert strategies for tackling 2021’s cyber security norms

nexon-cybersecurity-ebook@1x 1