With providers under pressure to deliver better patient outcomes with limited resources, service efficiency is under the microscope. As 57% of healthcare organisations cite collaboration as their primary motivation for cloud adoption1, secure connectivity is at the heart of the modern healthcare revolution.
This article is part of a series examining how providers can align their digital investments to optimise care delivery and address the four key pillars of Australia’s National Digital Health Strategy: digitally enabled, person-centred, inclusive and data-driven healthcare.
Australia’s vision: From fragmentation to connected care
Australia's National Digital Health Strategy2 outlines a clear vision for the future of care, where: Health and wellbeing services that are connected, safe, secure and sustainable.
For many healthcare providers, however, achieving this connected future presents significant challenges amid growing patient populations, increasing service demands and persistent workforce pressures.
Today’s healthcare organisations require digital systems that can share information across care settings, facilitate collaboration between care teams and provide a unified view of each patient’s journey, ultimately transforming how care is delivered and experienced.
Breaking down digital barriers
Australian healthcare providers face multiple obstacles on their path to digital enablement:
System fragmentation: Many organisations operate with clinical systems that don’t communicate with each other, creating information silos that hinder coordinated care. When clinicians can’t access complete information, decision-making becomes compromised and patients often need to repeat their stories across different care settings.
Legacy infrastructure: Ageing IT systems were never designed for the interconnected healthcare environment of today. These systems limit flexibility, increase maintenance costs and create security vulnerabilities.
Workforce pressures: Staffing shortages remain a critical concern across healthcare, with 47% of Australian healthcare organisations citing “having enough qualified, trained security staff” as one of their biggest cyber challenges1. With limited resources, providers need technology that enhances workforce efficiency rather than adding administrative burdens.
Security and compliance: Healthcare data is among the most sensitive information handled by any organisation. As cyber threats evolve, maintaining robust security while enabling the appropriate sharing of information becomes increasingly complex.
Technology solutions that connect people
Integrated digital solutions can address these challenges to better coordinate care:
- Modernised infrastructure: Cloud and hybrid cloud environments provide the flexibility and scalability healthcare organisations need. By migrating from legacy systems to modern platforms, providers can reduce maintenance costs while gaining the agility to quickly deploy new services.
- Seamless information exchange: While national initiatives like My Health Record provide a foundation, organisations need secure, standards-based integration to leverage this information and enable the secure exchange of clinical data and care plans.
- Collaboration tools: Digital platforms that connect care teams, regardless of location, enable more responsive and coordinated care. These tools support virtual consultations, secure messaging and information sharing with both patients and other providers.
- Advanced security: As healthcare becomes more connected, sophisticated security solutions become crucial. Modern cybersecurity approaches protect patient information while allowing for appropriate access and ensuring compliance with regulatory requirements.
Digital care in action: Cerebral Palsy Alliance’s modernisation
Organisations that have embraced digitally enabled healthcare are already seeing significant benefits. Cerebral Palsy Alliance collaborated with Nexon to implement a comprehensive digital transformation, unifying operations across multiple locations.
With a solid technical backbone fully managed by Nexon, they freed up internal IT resources to focus on transformation programs, achieving greater operational efficiencies. Their cloud-first platform reduced operating costs by 50%.3
Empower patients through technology partnerships
The collaboration between Hewlett Packard Enterprise (HPE) and Nexon brings together complementary strengths that are particularly valuable for person-centred care providers.
HPE’s infrastructure enables seamless access to patient data at the edge, while Nexon’s expertise in securely delivering and managing integrated digital solutions ensures that patient information remains protected yet accessible.
By leveraging this collaboration, providers can implement digital capabilities that empower patients while maintaining essential security and compliance standards. To explore more about building connected healthcare systems, download our resources:
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Australia’s Path To Data-Informed Healthcare Excellence
Our latest research paper, Australia’s Path to Data-Driven Healthcare Excellence, explores the challenges for healthcare leaders, and helps identify a path towards modernised, digital care.
Discover more about our healthcare technology solutions
Discover how we can help expand your care beyond traditional boundaries. Contact Nexon to discuss your objectives.
References:
1
Ecosystm & Nexon Research: Australia’s Path To Data-Informed Healthcare Excellence, 2024
2
Digitalhealth.gov.au: Australia’s National Digital Health Strategy (2023 – 2028)
3
Nexon Case Study: Cerebral Palsy Alliance
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