SYDNEY, NSW – 10th March 2023 – Nexon has announced today that it has begun offering collaboration platform solutions from Zoom Video Communications, Inc. as part of their Unified Communications and Collaboration (UC&C) portfolio. The Zoom platform helps to drive connections and productivity through a wide range of solutions, including meetings, chat, phone, contact center and webinars to conference room systems and online events. As an experienced UC&C managed services provider that services clients across Australia, this move sees Nexon expanding its solution portfolio to meet the needs of clients who have varying organisational needs.
For Nexon, our priority always has been, and always will be, our clients. And if that means expanding our offering portfolio to meet the industry’s ever-changing needs, then we are delighted to do so
David Russell, General Manager – UC & C at Nexon
“Not all organisations need the same thing from their communications platform. Whilst many can adapt the way they work to suit a platform, often that’s not in the organisation’s best interests,” he continued.
Craig Johnson, a Unified Communications Engineer at Nexon, further explained. “Going all-in with one provider can provide challenges for some organisations. One such example is the need to engage in lengthy, developer-reliant customisations to provide features needed for industry compliance. And for many, this is simply not an option. Looking at Zoom, the features natively provided allow organisations to meet requirements without needing to change how they work or going into a lengthy and intensive custom project.”
Nexon’s client users will gain a best-of-breed experience in productivity and collaboration, all without disrupting existing workflows, thanks to Zoom’s growing catalogue of integrations. Zoom One, Zoom’s all-in-one collaboration offering, has seen strong demand across industries and its adoption across organisations has resulted in Zoom Phone exceeding 5.5 million seats sold* worldwide. Zoom’s platform has further evolved to include multiple innovations such as the Zoom Contact Center, an omnichannel cloud contact centre platform, which elevates customer experience through video-optimised interactions; transforming work and expanding Zoom’s product portfolio to address more business needs. Ease of use, no code admin, call analytics, and the ability to leverage legacy hardware are all key reasons why an organisation may consider Zoom as part of their UC&C solution.
We are excited that Nexon has chosen to offer Zoom collaboration platform solutions to their clients. Nexon is well-known in the market for its expertise in designing, delivering and supporting unified communications solutions. Now, Nexon’s clients will be able to use Zoom for their communication and collaboration needs
Ashley Allen, ANZ Channel Sales Lead at Zoom
Nexon’s Zoom partnership will extend their existing vendor offerings alongside Microsoft, Alcatel Lucent, Genesys, and Poly to deliver a broader suite of UC&C solutions. Learn more here.