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  1. Tag Customer Experience

Topics tagged

“Customer Experience”

Nexon Customer Happiness Model

The Nexon Helpdesk Happiness Model

Blog

Nexon Asia Pacific /
4 February 2020 Contact Centre, Customer Testimonial, Customer Relationship Management

Nexon takes a holistic approach and view of our customer user experience and satisfaction. We developed a ‘Helpdesk Happiness Model’.

Contact Centrecustomer careCustomer ExperienceCustomer Relationship Managementcustomer satisfactioncustomer service
customer experience contact centre

Supporting the contact centre to deliver better customer experiences

Blog

Nexon Asia Pacific /
2 October 2018 Contact Centre, Unified Communications

With support of your Unified Communications environment, the contact centre can deliver a better customer experience with Nexon Absolute.

Contact CentreCustomer ExperienceUCUnified Communications

Aged care benchmark: How a data management strategy is essential to success

Whitepaper

Nexon /
23 December 2016

The aged care sector is entering into a whole new world. The rate of change – from multiple disruptors – is well known within the industry and has been the topic of community discussion and media coverage.

Aged CareBig DataBusiness ApplicationsCustomer Experiencedata management

Three key ways technology can help small businesses to unlock business growth

Blog

Nexon /
20 May 2016 Technology

Today’s competitive landscape is more challenging than ever. No industry is immune to change, no business immune to the challenges that come with it. Learn more in this blog.

CollaborationCommunicationCustomer ExperienceSMBUnified Communications

Customer experience is a powerful competitive advantage, how does yours stack up?

Blog

Nexon /
9 May 2016 Unified Communications

Competition in most industries and segments is getting hotter, and many small and medium businesses (SMB) are feeling it. We explore a few all too common scenarios of disjointed communications and some ideas on how to avoid them.

CollaborationCommunicationCustomer ExperienceSkype for BusinessUnified Communications
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Nexon - I.T. for the Dynamic Business
  • Solutions
    • Cloud Services
      • Nexon Cloud
      • Managed Private Cloud
      • Managed Public Cloud
      • Data Centre
      • Back
    • Secure Networks
      • Managed LAN
      • Managed WAN
      • SD-WAN
      • Internet Services and nbn™
      • Back
    • Unified Communications and Collaboration
      • Consulting
      • Managed Voice Solutions
      • Nexon Contact Centre
      • Workplace Solutions
      • Back
    • Modern Workplace Solutions
      • Engage, Communicate and Collaborate
      • Empower users with Modern Devices
      • Optimise and Automate Business Process
      • Innovate with Business Intelligence
      • Back
    • Business Continuity
      • Backup and Recovery
      • Disaster Recovery Facility
      • Remote Workforce Solutions
      • Back
    • Managed I.T. Services
      • Consulting Services
      • Service Management
      • Back
    • Cyber Security Services
      • Email Security
      • Endpoint Security
      • Perimeter Security
      • SIEM and SOC
      • Back
    • Business Solutions
      • Next Gen Relationship Management
      • Enterprise Resource Planning
      • SWITCHgate Middleware
      • Back
    • Back
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    • Aged Care
    • Legal Services
    • Public Sector
    • Retail
    • Social Sector
    • Other industries
    • Back
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    • View all resources
    • Customer Success Stories
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    • Back
  • Contact Us
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