Next Generation Customer Relationship Management

Manage the relationships and processes that matter most to your business and engage with any stakeholder effectively through Nexon's next generation Customer Relationship Management (CRM). Available anywhere, on any device.

How can you manage and leverage meaningful stakeholder relationships across diverse groups in today’s competitive world?

In a complex digital world, your organisation needs to make individual connections with diverse stakeholder groups including customers, prospects, suppliers, members, employees, and other stakeholders. That’s why relationship management is a focus for many successful organisations.

That’s where Nexon’s Relationship Management delivers real value. With over 15 years of experience, we enable you to manage the relationships and processes that matter most to your business and engage with any stakeholder group effectively. Whether you need to attract prospects, engage and delight your customers, or manage memberships, contracts and compliance, we integrate systems that connect customers, products, people, and operations in meaningful ways.



Is relationship Management for you?


Whether you are managing customer and member relationships or managing important processes and documents, you can deliver a higher level of service when you have more information.

Managing heightened customer expectations, defending against intensified competition or monitoring and reporting for governance and compliance can all be simplified by deploying a relationship solution.

Nexon’s Relationship Management solution helps your organisation:

  • Run more efficiently, create better experiences, and unlock profitable opportunities.
  • Obtain a 360° view of your stakeholder relationships to deliver improved personalised experiences.
  • Access information anytime, anywhere.
  • Improves productivity that acts as a catalyst to scale operations
  • Consolidate data silos into a centralised repository of information to manage relationships, wherever they may be.
  • Minimise multiple entry points and improve data accuracy through automation.
  • Provide employees the tools they need so that they can deliver their best.

Drive digital transformation with Next Gen Relationship Management

Retain existing customers and find new customers

Retain existing customers and find new customers

Centralise your data

Centralise your data

Gain efficiencies and increase productivity

Gain efficiencies and increase productivity

Partner with Australia’s most experienced experts

Partner with Australia’s most experienced experts

 
 

It’s time for Cloud-delivered relationship management

At Nexon, we know that managing critical business connections is not a single interaction.

That is why we have architected our solution to ensure it provides a holistic approach. It helps you maintain relationships throughout the stakeholder lifecycle. Whether it be lead and opportunity tracking, field service engagement or contract management, our platform has the functionality you need to build lasting relationships.

Professional Associations and Clubs rely on accurate information. Nexon’s relationship management solution facilitates the central management of all pertinent information. It provides a database that offers each member access to their data giving them the ability to maintain their membership data themselves.

 

Relationship Management with Microsoft Dynamics 365


Nexon Relationship Management leverages Microsoft’s cloud-based Dynamics 365 platform which can integrate with your existing systems to provide your organisation an IT environment for future growth.

By taking the best that Microsoft’s platform has to offer and enhancing it with leading technologies and professional services, we offer organisations a holistic solution offering.

By leveraging our broader capabilities, you can extend Microsoft Dynamics 365 platform with technology such as SharePoint, Teams, Skype for Business, as well as custom-developed solutions. Our offering can help you create and sustain the key relationships your business needs to succeed.

Why Nexon?

At Nexon, we understand the unique challenges faced by business leaders.

Our Relationship Management solutions are built to ensure you maintain one of the most critical assets in your organisation – your key stakeholder relationships. Delivered and managed by Nexon’s team of solution experts and certified consultants with over 15 years of experience with Dynamics, we have strong Microsoft competencies, including Gold certified for ERP, cloud platform and communications.

We know that every business is unique so our highly skilled staff will look after every aspect of your configuration making sure our platform aligns with your business strategy and aspirations. Our commitment and dedication is to meet your evolving needs in today’s highly dynamic marketplace.

Nexon is a Microsoft Partner
Download the Dynamics CRM Upgrades Brochure - Leverage the benefits of a cloud-based relationship management platform today.

Brochure

Dynamics CRM Upgrades

Leverage the benefits of a cloud-based relationship management platform today.

Take the next step

Contact us for an obligation-free discussion to help understand whether cloud Relationship Management solution is right for you.

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