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What happens when care no longer starts at the hospital?
Learn why virtual consultations, remote patient monitoring, and connected care pathways are becoming increasingly common in Australian healthcare, enabling patients to access services and support through a blend of physical and digital interactions.
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When an agent answers a call, the customer’s history should be close at hand. Integrating Zoom Contact Center with HubSpot can bring call controls and...
Is your contact centre platform still delivering the value you invested in?
Contact centre platforms are typically selected against a defined business...
Learn how Agentic AI is transitioning from experimentation into enterprise workflows, enabling systems to reason across information, recommend decisions,...
Data is becoming one of healthcare’s most valuable strategic assets, supporting decisions across clinical care, operations, planning, personalised services...
Find how healthcare organisations can meet growing demand by looking beyond just adding more people, services, infrastructure, and investment.
Healthcare organisations continue to invest in technology to improve care, support clinicians and respond to growing operational demands. But as the technology...
As organisations continue to expand across cloud services, remote working, connected devices and partner ecosystems, maintaining a complete picture becomes...
Sydney, 16th September: The University of Technology Sydney (UTS) has partnered with Nexon Asia Pacific (Nexon) on a $20 million-plus refresh of the network...
The spotlight is on cybersecurity for technology leaders in Healthcare Not-for-Profits (NFPs). Organisations need to protect sensitive data, keep services...
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