If you’re an IT or business leader looking to replace an old phone system, you probably are – and absolutely should be – considering a Unified Communications (UC) solution.
We are living in an era of unprecedented change. New technology is providing new ways of working and of doing business. Traditional business models are being disrupted across all industries, challenging the way that we all work.
Choosing a Skype for Business console can be a time consuming and complex task. There are a number of solutions out there and the selection criteria should be uniquely your own.
Contact Centres are accepting the need to introduce omni-channel capabilities into their business as the benefits are obvious, learn more.