Seamless client and internal communication across channels is the ideal for growing organisations. The reality is typically burdensome, time-consuming communication that impedes productivity and weakens the client experience (CX).
As ever more sophisticated technology becomes available via public cloud, best-of-breed CX is now both achievable and affordable for most clients.
The ideal future starts with informed planning. With Nexon, you get strategic, knowledgeable consultants who will roadmap your future communications position.
Here’s how we deliver your unified communications environment.
The process ensures you get a completely integrated, future-proofed and easy-to-adopt system.
Our deep and broad expertise in applications, cloud, security, managed services and digital solutions ensure the design of solutions are aligned with your existing systems and future plans.
Independent of the platform (SIP or VoIP) we will help you architect a fit-for-purpose voice solution that delivers seamless communication, across locations and devices.
Get a hybrid telephony or a cloud calling solution designed and delivered to your exact need. Our transparent pricing and flexible agreements enable you to pay as you go and grow, offering ultimate scalability for your organisation.
Contact Centres are under increasing pressure to create revenue and deliver a seamless client experience. But that’s often easier said than done.
Deploy a best-of-breed contact centre solution to improve your client experience and enrich relationships across channels – phone, email, live chat, social media and SMS. Simplify your workflows, avoid unnecessary costs and increase client and team satisfaction.
Nexon’s solution architects will help you:
Powered by Genesys Cloud, our secure, reliable and cost-effective contact centre platform helps you to deliver a consistent client experience.
Nexon is a single managed services partner that has designed, delivered and managed end-to-end communications services for organisations such as IOOF, Flick Anticimex and Australian Red Cross.
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