Discover what’s possible

Your roadmap to Unified Communications

interior office shot woman unified communications
interior office shot woman unified communications

Plan for an ideal future
what's possible is more than you think

Seamless client and internal communication across channels is the ideal for growing organisations. The reality is typically burdensome, time-consuming communication that impedes productivity and weakens the client experience (CX). 

As ever more sophisticated technology becomes available via public cloud, best-of-breed CX is now both achievable and affordable for most clients.

The ideal future starts with informed planning. With Nexon, you get strategic, knowledgeable consultants who will roadmap your future communications position. 

Here’s how we deliver your unified communications environment. 

  • We get an understanding of where you are and where you want to be, engaging the right people across the organisation.
  • Our experienced solution architects map your current and future state, analyse client preferences. 
  • Only then do our solution architects recommend best-of-breed technologies, completely tailor-made to your organisational needs. 

The process ensures you get a completely integrated, future-proofed and easy-to-adopt system. 

Our deep and broad expertise in applications, cloud, security, managed services and digital solutions ensure the design of solutions are aligned with your existing systems and future plans. 

Voice and phone solutions

Independent of the platform (SIP or VoIP) we will help you architect a fit-for-purpose voice solution that delivers seamless communication, across locations and devices. 

Get a hybrid telephony or a cloud calling solution designed and delivered to your exact need. Our transparent pricing and flexible agreements enable you to pay as you go and grow, offering ultimate scalability for your organisation.

team meeting unified communications

Architect your Contact Centre solution

Contact Centres are under increasing pressure to create revenue and deliver a seamless client experience. But that’s often easier said than done.

Deploy a best-of-breed contact centre solution to improve your client experience and enrich relationships across channels – phone, email, live chat, social media and SMS. Simplify your workflows, avoid unnecessary costs and increase client and team satisfaction.

Nexon’s solution architects will help you:

  • We get an understanding of where you are and where you want to be, engaging the right people right across the organisation.
  • Our experienced solution architects map your current and future state, analyse client preferences. 
  • Only then do our solution architects recommend best-of-breed technologies, completely tailor-made to your organisational needs.

Powered by Genesys Cloud, our secure, reliable and cost-effective contact centre platform helps you to deliver a consistent client experience. 

Nexon is a single managed services partner that has designed, delivered and managed end-to-end communications services for organisations such as IOOF, Flick Anticimex and Australian Red Cross.

Case studies

ISS Facilities

Facility services leader gains the flexible, high availability cloud platform it needs for future success. Made possible with Nexon Asia Pacific.

Flick Anticimex

How a leading pest control and hygiene company embraced digital transformation with Nexon to enhance productivity and enable growth. 

Ord Minnett

Nexon has secured a multi-million dollar multi-year agreement with Ord Minnett to transition the company’s existing IT services to a new technology stack.

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