Digital Transformation Retail

Establishing a Platform For Digital Transformation In The Retail Industry

Blog

Nexon Asia Pacific /
Digital Transformation

Just like every other industry, the retail sector is being disrupted by digital transformation. Online-only stores have emerged as a major existential threat with their ease of reaching consumers and making their products accessible via a website and e-commerce engine. However, unless they are delivering an exceptional customer experience, these e-tailers will always be price-driven and will struggle to build repeat business and brand loyalty.