Organisations now have an opportunity to realign their operations and prepare for a new world that will emerge post-2020. The business challenges of this year have provided an open door for companies to capitalise on new technologies that will drive business acceleration. In the post-pandemic world, organisations that have adopted digital transformation will have a first-mover advantage over businesses that continue to rely on costly manual processes.
In this new world of work, digital transformation lets companies use emerging technologies to continually improve business processes, drive efficiencies, and better realign employees and resources to meet the growing demand of instant consumerism. Some of the key areas where organisations are applying technology to accelerate business operations include:
Making processes repeatable and scalable
Artificial intelligence and its subset, machine learning, are helping organisations achieve greater agility and velocity by automating a broad range of manual processes from data entry and financial processes through to production line work. This improves process efficiencies while freeing up employees to focus on more strategic, high-value activities for the business.
A key challenge for organisations is to ensure they adopt automated IT infrastructure that has the capacity to grow with the business, and is highly available so that it can be controlled at any time and through any device, without compromising organisational security. It should, therefore, include features such as unified communications that facilitate collaboration, while ensuring online security.
Improving employee productivity
There are a multitude of cloud-based applications available that help improve employee productivity and are particularly relevant to the new hybrid remote/office-based workforce. These tools support seamless communication and collaboration for employees across mobile, video conferencing and desktop devices. There are specific project management and workflow applications that save significant time and cost compared to manual processes, while supporting employees with multi-tasking.
Organisations are also employing digital labour, such as bots, to improve efficiency and focus employees on more strategic activities. All of these technologies are combining to provide an increasingly flexible work environment, which improves the employee experience, thus further boosting productivity.
The greatest danger of these tools is that employees can either unintentionally or maliciously expose the organisation’s intellectual property to malicious actors. It also increases the risk of unauthorised access to organisational information and applications. Therefore, choosing the right security solution to protect the organisation is just as critical as the applications and technology that improve productivity.
Optimising data management
Business acceleration requires the ability to make strategic decisions based on accurate and timely business insights. Automated tools and processes provide real-time data that lets businesses plan and manage operations from anywhere and at any time.
However, business data is also a highly sought-after commodity for cyber criminals. The risk of cyber crime to businesses around the world continues to multiply by the day, with nearly 40 per cent of companies revealing they felt threatened by cyber incidents and found it the most concerning business risk of 2020.
The cyber threat to business data has been exacerbated by the broadscale rise of remote work. To protect valuable company data, a comprehensive managed security solution delivered by a trusted IT partner is crucial.
The smartest approach to accelerating business operations is to work with a trusted expert that can help you rapidly scale your organisation, while reducing the risks of cyber attack from security gaps. For more information about how to accelerate your business operations while ensuring the right online protection for your organisation, contact the Nexon team today.