The all-in-one participant management solution for service providers
Empower care and simplify processes with CarePoint
Effortlessly manage NDIS, Aged Care and Health sector staff availability, resource allocations, and budget oversight in one secure, intuitive platform.
What is CarePoint?
Designed for health, aged care and disability providers and built on Microsoft Dynamics 365, CarePoint is an all-in-one platform that seamlessly integrates and unifies your organisation’s data touchpoints.
From scheduling workers, aligning resources, capturing client intake details, to managing billing and collections. CarePoint allows your team to focus on delivering quality support while minimising time spent on tedious admin tasks.
CarePoint
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How CarePoint benefits your organisation
Simplify data touchpoints
CarePoint allows you to capture and manage detailed participant profiles, including their support needs, contacts, and engagement logs. Get a holistic view of every participant in one system.
Low risk, high efficiency
Built on the familiar and trusted Microsoft 365 platform, CarePoint integrates effortlessly into your existing systems. No need for complex installations or high-risk customisations – leverage the full power of Microsoft’s cloud-based ecosystem with confidence.
Optimise worker scheduling
Find the right resource at the right time with intelligent scheduling tools that match staff availability and locations. Ensure shifts are aligned with work hours, whether your workforce consists of casual, part-time or full-time staff.
Seamless financial integration
From service agreements to attendance capture and automated billing, CarePoint ensures full financial compliance while integrating seamlessly with Microsoft Business Central. Spend less time on admin and more time on delivering care.
Incident and risk management
Easily record and manage incidents, complaints, and risks to ensure safe and compliant service delivery. CarePoint makes reporting simple with integrated dashboards and analytics.
Challenges we solve
Fragmented participant data
Easily capture and manage participant profiles with a holistic view of participant data.
Complex scheduling
Coordinating shifts for part-time and casual workers can be difficult, especially ensuring appropriate hours and availability match-up.
Resource allocation
Roster the right person in the right area, at the right time.
Billing and admin overload
Reduce the risk of over-allocating hours and streamline billing cycles.
Complex incident management processes
Easy record management for staff to make incident reports, complaints or allegations.
Data and security breaches
Participant data is safe and secure and is compliant with industry regulations.
With CarePoint, you can manage all these processes through one intuitive platform that works alongside your current systems.
Trusted by leading Australian charities
CharityPoint is trusted by organisations across Australia to help manage their donation and fundraising efforts with ease.
Ready to see how CarePoint can revolutionise your organisation?
Request a demo today and experience the simplicity and efficiency of CarePoint in action.