Unlock your organisations potential with AI

We offer a comprehensive suite of AI solutions, including machine learning, natural language understanding, robotic process automation, and Generative AI. Our services also feature advanced speech capabilities and Copilot integration, helping businesses innovate and optimise their operations.

Nexon AI solutions and services – Unlock your organisations potential with AI Our guidance-driven approach helps organisations like yours realise the full potential of Generative AI, ensuring that the solutions we provide are perfectly suited to your specific needs.

How can we help you?

We take an advisory-led approach where our experts work closely with your team to assess your specific requirements, identify areas where AI can deliver the most value, and tailor solutions that seamlessly integrate with your current systems.

Unlocking the potential from automation to advanced analytics, we guide you in pinpointing areas where AI can endorse transformative change, reshaping outcomes and optimising efficiency. Through adept strategy and technology implementation, we achieve the balance of ensuring tangible value and successful adoption of AI within your organisation.

AI Advisory Services

We pave the path to organisational success by deeply understanding your unique environment and desired outcomes. Whether you aim for cost efficiencies, productivity gains, or addressing resource gaps, we accelerate your journey in sync with the pace of industry evolution. Our bespoke AI roadmaps are carefully crafted to suit your organisation’s needs, guiding you with tailored precision to deliver measurable business value.

We help to:

Our AI solutions

AI Accelerator

Elevate your organisation’s capabilities with our AI Accelerator. This program is designed to help you explore and implement AI technologies that solve critical business issues. We provide:

Smart Knowledge

Transform your operations with our Smart Knowledge service. We specialise in consolidating and augmenting your existing knowledge sources, integrating them into a unified AI-powered platform. This service:

Advanced Analytics

Discover deeper insights with Nexon’s Advanced Analytics. This service helps you:

Intelligent Automation

Our Intelligent Automation service revolutionises the way services are delivered by automating and integrating operations across your ecosystem through:

Step into the world of Generative AI with Nexon

Whether you’re looking to optimise processes, enhance customer experiences, or uncover new revenue streams, our AI advisory services ensure you stay ahead of the curve. We empower you to harness the full potential of generative AI, pushing your organisation forward through:

Nexon - Unlock your organisations potential with AI – Data and Analytics Turning your data into an advantage

Data and Analytics

Turning your data into an advantage

Whether it’s consolidating vast amounts of data into digestible and meaningful insights or making informed decisions backed by data, we help your organisation make the most of your data.

What are the advantages of AI-powered data and insights?

Unlock the power of AI-driven data insights through data consolidation and merging multiple sources. Leverage AI tools to uncover actionable trends and unlock new insights for your organisation.

AI-powered insights give organisations a competitive advantage to:

Unlock the power of AI-driven data insights through data consolidation and merging multiple sources. Leverage AI tools to uncover actionable trends and unlock new insights for your organisation.

Enjoy faster queries, real-time monitoring, advanced analytics, and clear visualisations that make your operations more efficient. Benefit from faster queries, real-time monitoring, advanced analytics, and clear visualisations to enhance operational efficiency. Identify bottlenecks or trends related to high-volume customer support queries with ease.

By leveraging Generative AI you can uncover valuable insights from your data. AI provides valuable insights for operational improvements, maximising self-service impact and value, and enhancing agent training, leading to improved CSAT and NPS.

Generative AI empowers organisations with predictive outcomes, trend analysis, and AI-driven predictions. By integrating generative AI, organisation's gain a competitive edge through enhanced platforms, deeper insights, and streamlined processes. Infuse intelligence into your applications to differentiate from competitors and scale exceptional customer experiences, positioning your organisation at the forefront of the industry.

Experience the Nexon advantage

Our integrated generative AI solutions empower clients to stay ahead of the needs of the organisation, achieving both short term wins and long-term success. We also help you to:

Unlock value and growth: we help you elevate your organisation’s potential while paving the path for growth.

Strengthen your foundations for AI: We make sure your foundation is set up for success with Generative AI, helping you gain deep comprehensive insights.

FAQs

Generative AI refers to artificial intelligence algorithms and models designed to generate new content, from text and images to code and music. Unlike traditional AI, which interprets or classifies data, Generative AI can produce new data instances and patterns based on learned information, simulating creativity and innovation.

OpenAI is a research organisation focused on developing and promoting friendly AI in a way that benefits humanity as a whole. It is known for its contributions to the field of AI and machine learning, including the development of advanced models like GPT-3, which have a wide range of applications from natural language processing to autonomous systems.

Examples of Generative AI include:

  • Content Generation: Creating articles, blog posts, or code automatically.
  • Data Augmentation: Generating new training samples for machine learning models.
  • Customer Support: Crafting responses to customer inquiries in chatbots.
  • Creative Design: Producing new visual art, designs, or music compositions.
  • Personalised Marketing: Customising advertising content to individual preferences.
  • Natural Language Processing (NLP): Understanding and generating human-like text.

Copilot in the context of Microsoft services refers to AI-driven features that assist users by providing suggestions, automating tasks, and enhancing productivity within Microsoft's suite of applications. For example, GitHub Copilot suggests code snippets, while Dynamics 365 Copilot offers real-time guidance and insights for customer relationship management. These tools help streamline workflows and improve efficiency by leveraging the power of AI.

Discover additional tools and support for your AI journey

Nexon - Transform your contact centre with AI

Transform your contact centre with AI

Enhance agent performance and customer satisfaction with immediate benefits: Deploy AI-Driven Solutions in Your Contact Center and provide seamless interactions throughout all customer touchpoints.

Leverage AI with the ServiceNow Platform

See the capabilities of AI and analytics to improve your operational efficiency. Utilise Service Now to explore how advanced automation and streamlined processes can transform your organisation’s workflows.

Nexon Asia Pacific

Get in touch

To learn more about our fully integrated AI solutions, contact the Nexon team today.