Whitepaper

Leveraging the power of Microsoft UC in Local government

How unified communications can bring today’s ‘consumer experience’ to residents and staff.

It’s a challenging time for local government. Thanks to changes in technology, people have developed high expectations of service providers – including local councils. Communities want higher quality, timely services. Ratepayers want to see their rates being spent effectively and they want to see transparency in decision-making.

Running alongside these heightened expectations are major financial constraints. Ratepayers might want a whole lot more from local government, but they don’t want to pay higher rates to enable those expectations to be met. Similarly, federal and state funding for local government is also scarce. So, increasingly, local governments have to do more with less.

How rapid technology changes and cultural shifts have affected local government

The last few years has seen rapid advances in technology. Local government, like every other organisation, has had to make a decision on digital transformation, the shift to the cloud, and the Internet of Things, among many other changes. This speed of change is unlikely to stop anytime soon.

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Whitepaper: Leveraging the Power of Microsoft UC in Loval Government

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Why Nexon?

Founded in 2000, Nexon Asia Pacific (Nexon) is an Australian cloud, business applications and managed I.T. service provider which delivers cutting-edge solutions, to help businesses run more efficiently, create better user experiences and explore bigger opportunities.

With offices in Sydney, Melbourne and Brisbane, a group of highly skilled professionals support clients throughout Australia and the Asia-Pacific region. Nexon offers a range of reliable and scalable cloud-based backup and disaster recovery services to help protect your critical company data and ensure business continuity.

 

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