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6 Reasons your clients need a secure SD-WAN
As the workforce has shifted to a more dispersed setup, workloads moved to the cloud, and remote work has shifted from the 9-5pm as we know it, organisations are facing a constant challenge: how to fast adapt and keep up with the changes whilst maintaining employees and market demands? It is crucial to all businesses,…
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Grow Your Organisation With Customer-Focused Technology
Customer service is what distinguishes successful businesses. Being able to provide a great experience and solve problems for customers, while not becoming a roadblock yourself, is the ultimate goal for every business in every sector. According to Gartner, 89 per cent of companies expect to compete through the customer experience they provide. Those businesses that…
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What is Geofencing and Why Should You Have It?
For field services businesses, geofencing is an enormously useful digital tool that can help to monitor and manage your workforce, drive better efficiency, create a productive environment and deliver better results for your customers. The technology itself is nothing new. Geofencing refers to technology that creates a “virtual perimeter” around a location on the map.…
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Better Together – Nexon & Veridian are a powerful duo delivering the future of UC&C
Unified Communications and Collaboration (UC&C) as a solution has changed drastically over the years. As costs go down and ease of access goes up, the possibilities of UC&C’s capabilities widen exponentially. Businesses are able to communicate with customers and each other better and provide instant solutions from anywhere in the world. These capabilities better analyse data to optimise communications with solutions such as AI engineering, hyper automation and cloud-based systems.…
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The Unexpected Cost of Poor Customer Service
The lost sale is never desirable, but many organisations would see that as a one-off. However, in reality, each customer that is lost through poor customer service can cost a great deal more than that. It is for this reason that businesses need to take advantage of whatever tools they can to make customer service…
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Sick of The Paperwork? Ditch the Admin with Tradie-Friendly Technology
The typical tradesperson didn’t start their business to deal with administration, but it’s one of the biggest constraints on their ability to work. Research shows that one in four tradies have been forced to give up jobs because admin puts such a burden on their work. The work that they give up is not insignificant,…
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Get Ahead of The Competition With These Five Digital Tools
For organisations with field operations teams, digital tools are going to become a battleground, with those that embrace these capabilities are set to have a significant competitive advantage. As noted in a report by McKinsey: “Based on our experience, field organisations that transform themselves to capitalise on new technologies can generate significant gains in labour…
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Why your NFP should embrace these digital tools for increased productivity
An integrated and uniquely configured digital solution like Nexon offers a 360-degree view of your membership, donors, and affiliates.
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Nexon expands Analytics & AI capabilities
Comprising of a team of AI & Analytics experts with a deep history in assisting customers to obtain business value out of their data.
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4 reasons your NFP should adopt integrated technology solutions
If you’re distributing funds, interacting with your community or growing membership numbers, it’s vital you embrace the latest digital technology.