The Public Sector needs World-leading technology
In our hyper-connected world, community expectations of the public sector are increasing. Transparent, timely, responsive customer service is non-negotiable. Cyber security and data protection are critical to maintaining public trust.
By leveraging digital technology, the public sector can better connect with communities, make better-informed policy decisions, and help staff to work more efficiently in serving residents.
The rapid evolution of digital technologies mean the government needs to communicate with communities any time, anywhere, from any device. A connectivity strategy, incorporating integrations with CRM systems and contact centres, is a crucial element of community engagement.
Budget squeezes, cyber threats, and heavy workloads require government organisations to find innovative ways to manage workflow continuity, leverage data and guarantee security and governance across technologies. Investing in a seamless IT environment helps the public sector achieve more, with less.
Integrating cloud services, such as SharePoint, Teams, and Learning Management systems, is helping the public sector to reignite productivity and drive effective collaboration. A hyperconnected workplace transforms public service delivery.
The Public Sector's Trusted Technology Partner
From a single location system to a comprehensive integrated network across multiple locations, Nexon offers end-to-end solutions and applications to government organisations at the local and state level.
Network Security
Nexon’s highly skilled security experts will help you identify and secure all entry points to your data, giving you the confidence, you need to protect your most precious asset: your communities’ trust.
Business Applications
Add new depth to community engagement, by putting seamless communication tools and data at your fingertips.
Cloud services
In a world where flexibility and agility are key, cloud-based systems keep government organisations one step ahead of their community’s needs.
Unified Communications
Remote workforces and a proliferation of communication devices and platforms make on-the-go communication essential to collaboration.
Why Nexon?
Nexon has a proven track record of delivering scalable and agile solutions that help federal, state and local governments transform their operations.
Learn more in our customer success story with Noosa Shire Council, with whom we partnered to build and manage a holistic IT environment for a mobile workforce across multiple locations.
Noosa Shire Council
Empowering people to communicate and collaborate – anytime, anywhere, from any device.
Noosa Shire Council had to deliver an excellent user experience at every site, whether it was a council office, a public library or an aged-care facility, the council trusted Nexon to take the pressure off its internal staff and get the job done right.
Resources
From the Nexon Blog
Unified Communications and Collaboration (UC&C) as a solution has changed drastically over the years. As costs go down and ease of access goes up, the possibilities of UC&C’s capabilities widen exponentially. Businesses are able to communicate with customers and each other better and provide instant solutions from anywhere ...
Customer service is what distinguishes successful businesses. Being able to provide a great experience and solve problems for customers, while not becoming a roadblock yourself, is the ultimate goal for every business in every sector. According to Gartner, 89 per ...
An integrated and uniquely configured digital solution like Nexon offers a 360-degree view of your membership, donors, and affiliates.
