Case Study

Emirates One&Only Wolgan Valley

Nexon keeps isolated luxury resort in touch with the world.

In 2009, the organisation turned its attention to Australia, with the establishment of a new conservation project combined with development of the world’s first internationally accredited carbon neutral certified hotel — the Emirates One&Only Wolgan Valley Resort and Spa in the Blue Mountains, west of Sydney.

The challenge

The need for connectivity and devices was necessary to enable guests to remain in touch with the outside world as the Emirates One&Only Wolgan Valley Resort is located in an isolated area. To service the guests with safe and secure access to the Internet was critical for the Resort but also maintain the grounds and manage the business to ensure connectivity between the resort and the Dubai-based Emirates headquarters.

The solution

  • Network: Managed LAN, Managed Wireless LAN, Business Internet.
  • Security: Managed Firewall, IPS, Secure remote access.
  • Communications & Voice: PBX Solution, Voice Carriage.
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The benefits

The infrastructure was designed and deployed by Nexon Asia Pacific. It was a demanding project that ran on time and which was delivered on budget.

Since going live, Nexon has provided managed services, including maintenance, support and a help desk for users. The relationship was expanded in mid-2013 when Nexon also took on responsibility for all of the resort’s data and voice services.

We began working with Nexon because they offered everything we needed – hardware, infrastructure and they could act as our liaison for other software in the resort.Scott McLeod
Finance Manager, Emirates One&Only Wolgan Valley

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